This Privacy Policy explains how mbi123 collects, processes, stores, and protects personal data belonging to players and visitors of the mbi123 platform at https://mbi123.cam. We are committed to transparency and to your right to privacy.
The full policy below is written in legal-register English. Here is a plain summary of what matters most.
Your data is stored with 256-bit SSL encryption at all times.
We do not sell, rent, or trade your personal information to third parties.
Data is collected only for specific, stated purposes — nothing beyond what is necessary.
You have the right to access, correct, and request deletion of your personal data.
Marketing communications are optional — you may withdraw consent at any time.
Identity documents submitted for KYC are stored securely and used only for verification.
mbi123 ("the Company", "we", "us", or "our") operates the online casino and sports betting platform accessible at https://mbi123.cam ("the Platform"). We are committed to protecting the personal data of all individuals who interact with our Platform, including registered players, prospective users, and visitors.
This Privacy Policy ("Policy") sets out, in detail, how mbi123 collects, uses, stores, shares, and otherwise processes personal data in connection with your use of the Platform and our related services. It is intended to comply with applicable data protection principles, including those reflected in Malaysia's Personal Data Protection Act 2010 ("PDPA") and international best practice standards.
This Policy is to be read in conjunction with the mbi123 Terms & Conditions. In the event of any conflict between this Policy and the Terms & Conditions on matters of data handling, this Privacy Policy shall prevail.
The following definitions apply throughout this Privacy Policy:
mbi123, operating the Platform at https://mbi123.cam, acts as the Data Controller in respect of the Personal Data collected from players and visitors in connection with the provision of our online casino and sports betting services.
As Data Controller, mbi123 is responsible for establishing the purposes for which Personal Data is processed, ensuring that appropriate technical and organisational security measures are in place, and providing Data Subjects with the rights and mechanisms described in this Policy.
mbi123 collects Personal Data through several channels: directly from you during account registration and use, automatically through technology when you access the Platform, and from third-party service providers. The categories of data we collect are as follows:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, MyKad/Passport number | Account registration; KYC verification |
| Contact Data | Email address, Malaysian phone number, city of residence | Account registration; support interactions |
| Financial Data | Bank account numbers, e-wallet identifiers (Touch 'n Go, Boost, GrabPay), transaction amounts in MYR, cryptocurrency wallet addresses | Deposit and withdrawal processing |
| Verification Data | Scanned MyKad, selfie photograph, proof of address documents | KYC compliance process |
| Transactional Data | Betting history, game activity, deposit and withdrawal records, bonus usage | Platform activity logging |
| Technical Data | IP address, browser type, device type, operating system, session timestamps, cookies | Automatic collection via Platform access |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Direct correspondence with mbi123 |
| Marketing Preferences | Communication opt-in/opt-out status, preferred language, bonus interest signals | Account settings; consent forms |
mbi123 does not knowingly collect sensitive categories of personal data (such as health data, racial or ethnic origin, or political opinions) unless strictly required for compliance purposes and only with your explicit consent.
mbi123 processes Personal Data only for specific, documented, and legitimate purposes. We do not use your data for any purpose incompatible with those stated at the time of collection. Our primary processing purposes are as follows:
mbi123 processes your Personal Data on the following legal bases as applicable to each processing activity:
mbi123 may share your Personal Data with the following categories of third parties, strictly for the purposes set out in this Policy:
All third-party Data Processors engaged by mbi123 are required to process Personal Data only in accordance with our documented instructions and to maintain equivalent security standards to those applied by mbi123 directly.
mbi123 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. Our general data retention principles are as follows:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in a manner that prevents re-identification.
mbi123 implements a comprehensive suite of technical and organisational security measures to protect Personal Data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
Notwithstanding the above, no method of electronic transmission or storage is entirely infallible. While mbi123 employs industry-standard protections, we cannot guarantee absolute security. You are also responsible for maintaining the security of your Account credentials and for notifying us promptly at [email protected] if you suspect any unauthorised Account activity.
The mbi123 Platform uses cookies and similar tracking technologies to improve your browsing experience, analyse platform usage, and deliver relevant content. The categories of cookies used on our Platform are as follows:
As a Data Subject, you hold the following rights in respect of your Personal Data processed by mbi123. To exercise any of these rights, please contact us at [email protected]. We will respond to all requests within 30 days, or notify you if an extension is required.
Obtain a copy of the Personal Data we hold about you and information about how it is processed.
Request correction of any inaccurate or incomplete Personal Data held in your Account record.
Request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Request that we restrict processing of your data in certain circumstances, such as where accuracy is contested.
Receive a machine-readable copy of Personal Data you have provided to mbi123 for transfer to another service, where technically feasible.
Object to processing based on legitimate interests or for direct marketing purposes. Marketing objections will be actioned immediately.
Withdraw previously given consent for processing at any time, without affecting the lawfulness of prior processing.
Lodge a complaint with the relevant data protection authority if you believe your privacy rights have been infringed.
As part of our KYC and age verification process, mbi123 requires all players to confirm their age and provide documentary evidence prior to any withdrawal being processed. Where we discover that Personal Data has been collected from a person under the age of 21 in contravention of this Policy, we will:
If you are a parent or guardian and believe that a minor has accessed or registered on the mbi123 Platform, please contact us immediately at [email protected]. We will act on such reports promptly and without unnecessary delay.
In the course of providing our services to players across Malaysia — including those in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and elsewhere — mbi123 may transfer Personal Data to third-party Data Processors located outside of Malaysia. Such transfers may occur in connection with:
Where Personal Data is transferred internationally, mbi123 ensures that adequate protections are in place in accordance with applicable data protection principles. Appropriate safeguards include contractual obligations, data processing agreements, and equivalent security standards applied by the receiving party.
The mbi123 Platform may integrate third-party technology for the delivery of games, payment processing, and analytical tools. While mbi123 only engages third parties that meet our privacy and security standards, please note that:
mbi123 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, or business operations. The most current version of this Policy, along with its effective date, will always be published on this page.
Where amendments are material in nature — meaning they significantly affect how we collect or use your Personal Data — we will provide advance notice to registered players via the email address associated with their Account, at least 14 days prior to the amendments taking effect.
Your continued use of the mbi123 Platform following the effective date of any amendment will constitute your acceptance of the revised Policy. If you do not accept the amended Policy, you must cease using the Platform and may request Account closure by contacting [email protected].
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by mbi123, please contact our support team through the following channels:
When submitting a data rights request, please provide your registered email address, Account username (if applicable), and a clear description of your request to enable us to locate your records and respond efficiently.
If you are dissatisfied with our response to your privacy enquiry or rights request, you have the right to escalate your complaint to the relevant data protection regulatory authority in your jurisdiction.
Privacy is not a compliance exercise at mbi123 — it is an operational commitment built into every system and process that handles your data.
Every data point transmitted between you and mbi123 — login credentials, payment details, personal information — is protected by the same level of encryption used by major financial institutions in Malaysia.
Your MyKad scan and selfie photograph submitted during KYC verification are handled with the highest level of care. These documents are stored in encrypted form and accessed only by authorised compliance personnel.
mbi123 does not sell, rent, or commercially transfer player data to any third party for marketing or targeting purposes. Your information is used exclusively to provide and improve the mbi123 service.
Malaysian players have the right to access, correct, restrict, or request deletion of their Personal Data at any time. Submit your request to [email protected] and we will respond within 30 days.
Marketing communications at mbi123 are strictly opt-in. If you have consented to receive promotional emails or bonus notifications, you may withdraw that consent at any time with immediate effect.
Our data infrastructure undergoes regular independent security audits, vulnerability assessments, and penetration testing to ensure that player data remains protected against evolving cybersecurity threats.
Now that you understand how your data is protected, experience Malaysia's most player-focused betting platform — live football, live casino, and instant MYR payouts. For players aged 21 and above only.